Basics4 min5 stepsUpdated Jul 1, 2026
Getting started with FixLink
Create your first fix link, publish it, and share it with a customer.
Knowledge base
FixLink Docs support portal.
Search verified guides your customers and support agents can follow without exposing private account details.
8
Guides
7
Areas
Capture5 min5 stepsUpdated Jul 1, 2026
Capture with the Chrome recorder
Use the recommended recorder workflow for cleaner, safer support guides.
Capture3 min4 stepsUpdated Jul 1, 2026
Use video upload only as a fallback
Turn an existing screen recording into a draft when the Chrome recorder cannot be used.
Publishing4 min5 stepsUpdated Jul 1, 2026
Publish and share a fix link
Make a guide public, copy the support reply, and collect solved or not-solved feedback.
Embeds4 min5 stepsUpdated Jul 1, 2026
Embed a fix link on your website
Add a published guide to a help center, CMS, or page builder with the JS embed helper.
Knowledge base6 min5 stepsUpdated Jul 1, 2026
Create a knowledge base support site
Higher-tier plans can turn published fix links into a full support portal for humans and AI agents.
AI agents5 min5 stepsUpdated Jul 1, 2026
Use FixLink with AI agents
Give AI assistants structured, safe support instructions instead of letting them invent steps.
Feedback3 min4 stepsUpdated Jul 1, 2026
Review private step feedback
Let readers flag confusing steps privately so guide owners can improve the fix link.