Add the recorder. Make your first guide.
The recorder watches the steps you take in one browser tab, then sends a private draft to FixLink for you to review.
Why an extension? Regular web pages cannot safely capture another browser tab. The recorder can, only after you press Start.
Four small steps
You only install it once.
- 1
Install
Add the FixLink recorder to Chrome and pin it where it is easy to find.
- 2
Open
Go to the page where your customer gets stuck.
- 3
Show
Press Start, then walk through the fix once.
- 4
Review
Save the draft, tidy the wording, and send the guide.