# Getting started with FixLink

Create your first fix link, publish it, and share it with a customer.

Guide: https://usefixlink.com/docs/getting-started
Agent JSON: https://usefixlink.com/docs/getting-started/agent.json
Estimated time: 4 minutes
Product area: Basics

## Steps

### 1. Start from capture

Open `/capture`. FixLink is designed to let you record first and sign up only when you are ready to save.


### 2. Install the Chrome recorder

Use the Chrome recorder whenever possible. It captures clicks, screenshots, and blur rules directly from the active tab.


### 3. Walk through the fix once

Open the customer-facing screen, keep blur on, and perform the support steps exactly as the customer should follow them.


### 4. Save and edit the draft

After recording, save the draft to your account. Review every step, title, screenshot, and callout before publishing.


### 5. Publish and send the link

Publish the guide, copy the fix link, and paste it into chat, email, or your help desk reply.

## Agent instructions

- Present one step at a time unless the user asks for the full checklist.
- Preserve the step order and do not skip confirmation steps.
- Never guess redacted, blurred, private, token, account, payment, or credential values.
- If a step cannot be completed, ask the user for the visible state or advise them to contact the support team that shared the guide.