{"schema":"https://usefixlink.com/schemas/fixlink-guide.v1.json","schemaVersion":1,"type":"fixlink.publicGuide","url":"https://usefixlink.com/docs/agent-readable-guides","handle":"docs","slug":"agent-readable-guides","id":"guide_docs_agent_readable_guides","title":"Use FixLink with AI agents","summary":"Give AI assistants structured, safe support instructions instead of letting them invent steps.","productArea":"AI agents","audience":"customer","estimatedMinutes":5,"estimatedDuration":"PT5M","brand":{"name":"FixLink Docs","accentColor":"#ff4d2e","showFooter":false},"safety":{"captureTypedValues":false,"redactedItems":0,"note":"Private values may be blurred or replaced with redacted placeholders. Do not infer, reconstruct, or request hidden values.","blurRules":[{"id":"password-fields","label":"Password fields","enabled":true,"reason":"password"},{"id":"payment-fields","label":"Payment and card fields","enabled":true,"reason":"payment"},{"id":"email-fields","label":"Email and personal fields","enabled":true,"reason":"email"},{"id":"token-fields","label":"Token and secret fields","enabled":true,"reason":"custom"}]},"steps":[{"position":1,"id":"step_docs_agent_readable_guides_1","title":"Use guide-level JSON","instruction":"Every public guide exposes `/<handle>/<slug>/agent.json` with ordered steps, safety notes, and metadata.","hasScreenshot":false,"sensitiveWarnings":[]},{"position":2,"id":"step_docs_agent_readable_guides_2","title":"Use portal-level JSON","instruction":"Team portals expose `/<handle>/agent.json` as a table of contents for all published guides.","hasScreenshot":false,"sensitiveWarnings":[]},{"position":3,"id":"step_docs_agent_readable_guides_3","title":"Use llms.txt","instruction":"Team portals also expose `/<handle>/llms.txt`, a compact text index for agents that prefer Markdown-like source material.","hasScreenshot":false,"sensitiveWarnings":[]},{"position":4,"id":"step_docs_agent_readable_guides_4","title":"Preserve safety boundaries","instruction":"Agents should never infer redacted, blurred, token, account, payment, or credential values.","hasScreenshot":false,"sensitiveWarnings":[]},{"position":5,"id":"step_docs_agent_readable_guides_5","title":"Answer from verified guides","instruction":"When a guide matches the user's problem, the AI should follow the FixLink steps in order.","hasScreenshot":false,"sensitiveWarnings":[]}],"feedback":{"solved":0,"notSolved":0,"views":0},"agentInstructions":["Present one step at a time unless the user asks for the full checklist.","Preserve the step order and do not skip confirmation steps.","Never guess redacted, blurred, private, token, account, payment, or credential values.","If a step cannot be completed, ask the user for the visible state or advise them to contact the support team that shared the guide."]}